Empowering employee decision-making, one “6-inch putt” at a time
I’m not a golfer. In fact, I really don’t know the first thing about golf. However, I like to think that I know a good idea when I see one, even if it comes wrapped in a golf analogy. I wanted to share here an idea encapsulated in a simple, three-word mantra: the 6-inch putt. Applying this idea can transform the relationship you have with your employees, the relationship your employees have with your business, and can significantly advance both your company culture and the achievement of your business goals.
The power of setting up the putt.
I initially encountered his concept in this 2020 Entrepreneur Magazine article by James Friel. The analogy is simple—imagine a golfer sinking a straightforward 6-inch putt. In your role as the winery's leader, your task should primarily be just that: sinking the putt. The heavy lifting of setting it up? That's on your team members.
The beauty of this approach is twofold. Not only does it save you precious time, but it also empowers your team members to develop their analytical and decision-making skills. As they receive your feedback, they will continue to grow stronger in their roles, becoming increasingly capable problem-solvers.
Guiding team members through problem-solving
When team members approach you, they shouldn't be bringing vagueness or disarray. Instead, they should be presenting a well-thought-out solution. They can be encouraged to:
Analyze the problem.
Brainstorm solutions.
Assess the alternatives and recommend the best course of action.
Present their recommended solution along with supporting reasoning.
Once you provide this framework, you might be pleasantly surprised at the well-formed solutions they bring you. As a result, you'll find yourself simply affirming their recommendations, freeing you to focus on higher-level business tasks.
The power of positive reinforcement
Keep the momentum going! Acknowledge their initiative and make it clear how their proactive behavior benefits the winery. The more you recognize and applaud their right actions, the more they will engage in such behavior.
Why naming your framework matters
Sure, we’ve all heard that team members should bring solutions, not problems. But formalizing this as an explicit, named framework like the "6-inch putt" adds a layer of accountability and effectiveness. The results? Greater operational efficiency and a team culture steeped in responsibility, innovation, and job satisfaction. This pays off in many ways, not least among them increased employee retention.
The bottom line
Running a winery isn't a one-person show. Empowering your team not only eases your workload but also nurtures a culture of proactive, responsible employees. So go ahead, apply the "6-inch putt" philosophy. Who knows, with your newly freed-up time, you might even find yourself with a spare afternoon to spend on the golf course.
